Returns & Refunds Policy

Once an order is in production we can not cancel it. Please keep this in mind before purchasing.

We will happily replace your order if your mug arrives damaged or malfunctioned free of charge.

We do not refund for late delivery as sometimes we can be backed up with orders which can cause a small delay, but this is rare.

For production and shipping times please see FAQs

You are responsible for being available for delivery, once the tracking number you are provided with states the package has been delivered our seller responsibility ends.

By ordering from tweetsonamug.com you agree to this policy.

Contact Email: Contact@tweetsonamug.com

Phone number: 289-273-5001